Learniee.com is committed to maintaining the highest standards of data protection and cybersecurity. This Security Policy describes the technical and organisational measures we implement to protect your personal data, ensure secure online transactions, and maintain trust in our platform.

1. Overview of Our Security Commitment

Our users entrust us with sensitive data, including personal details, communication records, and payment transactions. In return, we invest in robust security measures that go beyond basic compliance. We continuously evaluate and update our systems to protect against evolving threats, including data breaches, phishing attempts, and unauthorised access.

2. Secure Data Handling and Transmission

All personal data entered on Learniee.com is encrypted using Secure Socket Layer (SSL) technology. This ensures that information transmitted between your browser and our servers remains private and secure. Sensitive user data is stored on encrypted databases, protected behind secure firewalls and access-controlled environments.

We follow best practices in data handling, including:

1. Role-based access control (RBAC) for internal systems

2. Data masking and anonymisation where appropriate

3. Regular backups and disaster recovery planning

3. Payment Security

All financial transactions on our platform are processed by PCI-DSS-compliant third-party providers such as Stripe, Razorpay, PayPal, and others. We do not store your complete card details or CVV information. Instead, tokenised payment systems ensure that your financial data remains secure.

For added safety, we log transaction histories and payment attempts for fraud detection and resolution of disputes.

4. User Responsibility and Account Safety

Users are encouraged to create strong, unique passwords and to avoid sharing their account credentials. You are solely responsible for safeguarding access to your account. In case of suspicious activity or a potential data breach, users must report it immediately to our support team at support@learniee.com.

We provide optional two-factor authentication (2FA) for added security during login and critical account changes.

5. System Monitoring and Threat Prevention

Our backend systems are continuously monitored for unusual activity. We employ advanced intrusion detection and prevention systems (IDPS) that automatically respond to threats and restrict malicious traffic. Additionally, we conduct:

1. Routine software updates and patch management

2. Penetration testing and security audits

3. Rate limiting and anti-spam protections on form inputs and APIs

6. Incident Management and Breach Notification

In the unlikely event of a data breach, our incident response team will:

1. Isolate and contain the breach

2. Assess the scope and impact

3. Notify affected users and authorities (as per legal requirements)

4. Implement corrective measures

All incidents are documented and reviewed to strengthen future defences.

7. Compliance and Governance

We comply with data protection regulations applicable to our operations, including the Information Technology Act (India) and international standards such as the GDPR, where relevant. Our staff undergo regular training in data privacy and information security protocols.

8. Changes to This Policy

Learniee.com may revise this Security Policy as needed to reflect changes in law, security practices, or platform functionality. Updated versions will be posted on this page with the effective date clearly mentioned.